FAQ

Frequently asked questions about purchasing from Silver-Insanity.com

How to Find Your Ring Size

Shipping

  • We ship worldwide within 24 hours
  • Domestic Orders over $50 get free shipping
  • First Class Main (4-7 days) - $3.99
  • Priority Main (2-4 days) - $6.99
  • Express Mail (1-2 days) - $20.00

International Shipping

  • We do offer international shipping.

Taxes

  • We collect 9% sales tax for consumers living in the State of Arkansas.

Returns

Exchanges

Defective Items

  • We do our best to prevent defective items, but in the rare event they occur, we are happy to refund or send a replacement.
    • Once the item is returned, we will reimburse you for return shipping charges via USPS First Class Mail ($0.60 to $2.00) and mail out a proper replacement.

Gift Messages

  • All gift messages are free! You can add a gift message for each item in your order. If you select one of our gift-wrap options, we will print your message on a gift card. Otherwise, we'll include your message on the packing slip.

Gift Wrapping

  • During the checkout process, you can choose to add a gift box for an additional $3.99 charge.  If you choose this option, we will prepare your item in a beautiful gift box and your gift message will be printed on a small gift card.