Defective Items

  • We do our best to prevent defective items, but in the rare event they occur, we are happy to refund or send a replacement.
    • Once the item is returned, we will reimburse you for return shipping charges via USPS First Class Mail ($0.60 to $3.00) and mail out a proper replacement.

Gift Messages

  • All gift messages are free! You can add a gift message for each item in your order. If you select one of our gift-wrap options, we will print your message on a gift card. Otherwise, we'll include your message on the packing slip.

Gift Wrapping

  • During the checkout process, you can choose to add a gift box for an additional $3.99 charge.  If you choose this option, we will prepare your item in a beautiful gift box and your gift message will be printed on a small gift card.  


  • You can learn about wholesale policy here.


  • You can reach us at orders@silver-insanity.com. We'd love to hear from you!